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Frequently Asked Questions


Q: Why do I need to come for a refresh/infills every 2-3 weeks?
You naturally lose 2 or 3 lashes per day and when your natural lashes shed you don't notice it, but with an added extension you will see them. You can expect to lose 50% of your lashes in 3wks.

Q: What do I do before I come in for an eyelash extension appointment?
A: Please come to your appointment with clean lashes. You should clean your lashes with a mild, oil free lash cleanser.

Q: Is the extension glued to my skin?
A: No, the extensions are glued 1-2mm from the base of the eyelid onto the natural eyelash and the extension and glue do not come into contact with the skin.

Q: Are the eyelash glues recommended for sensitive skin?
A: This should not be a problem as the eyelash extension and glue do not come in contact with skin. The extension is applied directly to the natural eyelash not the skin but reactions can still occur which is why I ask you to have a patch test.

Q: I sleep on my stomach. Will this affect my lashes?
A: If you sleep on your stomach or sleep with a pillow or blanket over your head, the longevity of your lashes will be diminished. If you sleep on your side you will notice that the side that you sleep on will lose lashes a bit more than the other side.

Q: Are lash extensions water proof?
A: Eyelashes are water resistant, you can swim and shower-(not directly onto the face) after the first 24hrs when the adhesive has had time to fully cure.


Q: How do I maintain my lashes?
You need to brush your lashes regularly with a clean mascara brush.  Top ups on a 2-3 week basis are required to replace lost lashes and  remove and replace outgrown ones to keep the natural lash balance correct..

Q: Would there be any after care or home care necessary for eyelash extensions?
A: Lash extensions are hard wearing but you should not use waterproof make-up, foundation or oil based cleansers as the oil & glycols breaks down the bond and they will shed quicker

Q: Can I use mascara?
A: Not recommended. Most people are able to achieve just the look they want without needing mascara. If you do use it, make sure it's water-based and not waterproof and you wash it off with a lash cleanser every evening.

Q: How do I look after my Eyelash Extensions?
A: Try not to rub or scratch your eyes and use specific lash & brow cleansers, as make-up & natural skin oils can breakdown and loosen the adhesive which bonds the extension to your natural eyelash.
The natural lash cycle is 20-70 days and the lash extension will fall out with the natural lash it is applied to. It is also quite normal to lose a lash extension which is placed on an older lash.  With regular maintenance every 2-3 weeks and by following the aftercare advice your lash extensions will look fabulous indefinitely.

Q: Do I need a patch test?
A: Yes, even if you have had Semi Permanent Eyelash extensions before and you were fine with them.

I would ask that you have a patch test first to ensure you are not allergic to the bond.  This should be done at least 24 hours prior to your appointment. Although you may still experience a reaction at anytime.

If you have any questions that have not been answered here please do not hesitate to contact me.


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